Updating Pro Theme From Version 6.2 After License Revalidation

Support
#1

Dear Team,

I have a client whose website was no longer able to connect to your licensing server because a security plugin was blocking the outgoing API requests. Although the client has a valid license from me, the theme had effectively been running in an unvalidated state.

This issue only became visible when the Classic LayerSlider element stopped functioning correctly in the builder. After investigating, we discovered the license connection problem.

The site is currently running Pro Theme version 6.2 , and now that we can revalidate the license, I am concerned about updating first to 6.6.10 and then to 6.7.10 , as these are quite large version jumps.

Could you please advise whether updating from 6.2 to the latest version is considered safe, or if you recommend any specific steps, precautions, or intermediate updates to avoid potential issues?

Thank you very much for your assistance.

Best regards Kerstin

#2

Hello Kerstin,

Based on the information you have shared, it is best to clone the live site and create a staging site. You can do the updates and other troubleshooting in the staging site without affecting the live site. Once everything runs smoothly with the latest version, that’s the time to push the changes forward to the live site. You might want to check out this article about staging sites:

Best Regards.