Updated to Pro from X and now shop has disappeared

Hello! I love your theme, I use it on multiple websites.

I recently converted my x site to pro and now my shop has disappeared. I have all of the old stuff saved on word docs but I don’t want to reconstruct everything. Is there a way to salvage this? I’ve disabled all of my plugins to work on the conversion and get rid of conflicts would that have something to do with it?

Thank you,

Garrett

Ahhh you were smart to not respond right away because I figured it out! :joy: It was the woocommerce plugin I didnt realize thats where the “shop” info lived. Apologies for my greenness. Thank you for being the best theme in the world.

Hi Garrett,

Glad you were able to figure it out :slight_smile:

It’s not that we’re ignoring your ticket. Our staff will check and respond to each ticket on our queue according to the order that we received.

If you run into any other X theme related issue, feel free to open a new thread.

Cheers!

Thank you!

You’re welcome!

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