Hi. I just updated my website theme to the latest version of X and this has totally broken how the site looks.
Can you please urgently advise how to roll back to 9.1.4 as it was all fine before the update was done?
Hi. I just updated my website theme to the latest version of X and this has totally broken how the site looks.
Can you please urgently advise how to roll back to 9.1.4 as it was all fine before the update was done?
Hi @chrisjdavies,
Thanks for reaching out.
It is not clear if you have updated the Cornerstone too. If not I would suggest you update Cornerstone by following the below steps.
If that does not help and you still want to roll back to the older version, please download the Previous version from your Themeco Account and re-install it by following the below steps.
Hope it helps.
Thanks
HI, thank you. I rolled back via a backup of my website so I am back on 9.1.4. When I try to update Cornerstone (I can see an update in the wordpress plugin update area) it says plugin not found and that is the same for other Theme Co plugins, Content Dock & Email Forms. Is there an issue with updating directly from Wordpress? I have always done this before
Thanks
Hi @chrisjdavies,
For the Cornerstone, I would request you follow the way I have described in my previous reply. And for the other plugin, you can update from the Plugin List.
Thanks
Would you suggest updating Cornerstone before the Theme?
Am going to do on a staging site but want to make sure I am doing it in the right order as I can see a lot of people encountering problems in the forum
Hello @chrisjdavies,
I would suggest you please follow these steps to update the theme.
Please note you must clear the browser cache and purge all the cache after updating so that the latest code renders properly. You need to have a database and files backup before updating the theme, plugin, or WordPress core.
Hope it helps
Thanks
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