So I have a several sites, and most of them are totally fine, but a couple are crashing and generating an error. I’ve run back ups and tested for plugin conflicts, and it still causes the error. I will paste it in a secure note. Please help!
Can you send a link to your site?
Added to the secure note!
That is still running 6.5.11. Do you have a staging site or another site running 6.5.12?
Yeah I had to run a back up so the site stayed up.
See secure note.
I unfortunately would need WP_DEBUG enabled to see what the error was. Is there any way we can setup a staging site and look at this error?
In that particular hosting account, the allowance is one website. I could migrate a temporary copy to a staging site in my own hosting. Would that work?
Yes that would work well
Ok, I’m setting up the site, and I will put login details in a secure note. If you update to 6…5.12, it will likely crash. Let me know if you need me to run a back up.
I’m having the exact same issue with multiple sites right after updating everything. Same error and everything.
I’ll include the full Fatal error details in a secure note.
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@brianjohnsondesign Can you send me site credentials in another thread? If not it’s fine, we’ll just need to revert the WordPress 6.7 fixes till we can run through more issues like this.
For now, I just reverted to 6.4.22 and it’s working fine, other than the menus getting removed and needing to be reassigned.
If you need mine for troubleshooting, I can send it over, otherwise just let us know when a fix is available and I’ll update these sites.
I did not do any troubleshooting for plugin conflicts, but given that I have dozens of other sites which did not have any issues, it might be a conflict. I came up with a list of plugins shared by both my sites that went offline. It might be nothing, though, given that most of my sites have these plugins.
The only one that isn’t as common in Slider Revolution.
Auto Login - Part of our hosting platform, not likely to be causing an issue
Classic Editor
Really Simple Security
Slider Revolution
WordFence Security
WP Rocket
Yoast SEO
I am releasing 6.5.13 which will address this. Your issues sound like the same one. Thanks a bunch for the info.
Added above, sorry for the delay.
@charliehere are this credentials again in case you missed them.
Your site is working on Pro 6.5.13 so I think the issue Brian Johnson mentioned was the same one on yours. Thanks for setting this up for me. Have a great day.
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