Update causes buttons to break

Hey Themeco team,

I hope you can help.

2 weeks in a row I’ve updated my theme and had buttons break - I’ve reverted to a backup now.

This is what I see > https://prnt.sc/12xdb2l

Also when the add to cart buttons are used in my shop - the first time they refresh the page > try for yourself here > https://www.honestyforyourskin.co.uk/fragrance-free-skincare/

Why is this happening? Before it would just add to cart and bring up the view basket button.

Thanks,

Cheryl

Hi @Cherylwoodman,

Thanks for reaching out!

There could be a custom code or plugin conflict that’s why the buttons break.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Only if none of that helps, please give us the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.

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