Unwanted character in woocommerce product page

[Ghiotto]

Hi there, I’m here for a request that for me regards one plugin I’m using, but the plugin support affirms that this issue depends on different css classes in x-theme.

The issue regards a special character that appears when you make a selection under “Seleziona la taglia” options.

To reproduce this issue, please follow these steps:

1. Visit https://www.e-maxsrl.it/veicolo/xf2-integra/
2. Select a value from “Seleziona la taglia”
3. Observe value of elements under “Accessori”: the special character “>” appears just after words “Al Giorno”

I don’t have made any customization to plugin used for rent, I have only used toggle-button script to customize the aspect of select element. But now, I have disabled also this script.

Here the screenshots that plugin support has sent to me to highlight the difference between plugin default code and my code with x-theme.

Original plugin code

My code with plugin and x-theme

I hope you can help, you are a really good support unlike some other support services. So bad.

Thanks you vey much

[friech]

Hi Alessandro,

Thank you for writing in, the issue with the misaligned dropdown indicator (Seleziona la taglia) is caused by that custom CSS below that is on your child theme’s style.css file.

.single-product.woocommerce .rnb-cart .rnb-select-wrapper .chosen-container.chosen-container-single .chosen-single b {
  top: 6px;
}

Remove or set that to 0 to fix that issue.

Now the issue regarding “>” character on Al Giorno is a plugin issue, the notion about the difference between plugin default code and x theme is not entirely true

This is how it looks on my end, besides the position of the currency symbol it is almost identical.

Yours has extra <font> tags on it because I believe that is translated by your browser adding those <font> tag.

Regretfully, we cannot provide support for third-party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script.

It could be a conflict with another plugin, you can try testing for a plugin conflict. You can do this by deactivating all third party plugins (except rental and booking), and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks,

[Ghiotto]

Thanks for your patience, I know it’s your matter resolve third party problems.

I have tried to disable all plugins not related with woocommerce and rnb plugin, also I have excluded all my customization made inside function.php, but the issue is not disappeared.

Now I report your answer to plugins author hoping they move some steps forward to solve this issue.

Thank you very much

[lely]

You’re always welcome Alessandro.

As much as we want to help other factors is out of our hands. Thank you for understanding.