Unmute button shows up when playing background video

[jlow00]

Hi there. I’m working on creating a silder hero text / images over top of a background video. I have a strange situation where my background video shows an “unmute” button that is unclickable. You can see it here:

https://humanventure.com/test-page/

In case it doesn’t show up here’s what I see (the button I see is circled in red):

I did upload the video to the media server (rather than using a Vimeo link which I understand is not the right approach). I’m using it in the background of a Slider Inline. See here for the properties:

It’s strange because the background video is meant to be silent so why would there be an unmute button?

Thanks!

[prakash_s]

Hello @jlow00,

Thanks for writing to us.

I checked your given page URL but I am not able to replicate the issue as you mentioned. I have tested it on the Google Chrome browser version 129.0.6668.101. I would suggest you please clear your browser cache and recheck it. If the issue still persists please let us know the browser and its versions.

Thanks

[jlow00]

I might have figured it out. I had hit Save, but the browser needed a refresh so it was still using the Vimeo link rather than the video link. Don’t know if that’s what you found. Now that I’ve saved it, it seems to be working.

[prakash_s]

Hello @jlow00,

Glad that things are well for you.

Thanks