Uneven number of products displayed on shop page

[Caitlinvdv]

Hello there,

I hope someone could help me with this problem.
The products on my shop page are unevenly displayed. For example sometimes it displays 7 or 8 or 9
Sometimes even 4 or 5.

What can I do to make sure the number are even.

kind regards, Caitlin

[ruenel]

Hello Caitlin,

Thanks for writing in! Please make sure that you have set the number of products to display in X > Theme Options > WooCommerce > Shop > Posts Per Page to 15. If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.

[ruenel]

Hey Caitlin,

I have logged in to your site and I found out that the WooCommerce Product Filter plugin is causing the issue. I have temporarily disabled the plugin. Kindly check your product archive page now.

Best Regards.

[Caitlinvdv]

Thanks a bunch! I works indeed. But now the product images are all different sizes.

What could be the cause?
Thanks in advance.

[ruenel]

Hello Caitlin,

When I checked your site, this is what I am seeing:

Can you please send us which page you are seeing the issue? In the meantime, After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

And please clear your browser cache too. You may use private browsing mode in testing your site to make sure that you are viewing the latest codes from the updates and not the cached version in your browser.

Best Regards.