Under Construction Plugin not working?

Support
#1

Hello

I have the under construction plugin from themeco installed and enabled. It was working however I now see that it’s not working on a site I’m developing. The website is organiselife.com.au - do you know what’s preventing it from working? I’ve cleared the cache, cookies and double checked that it’s activated and turned on.

#2

Hi Callum,

Thank you for reaching out to us. It seems like you’ve enabled custom under construction page option and the page you’ve set is not correct try disabling the use custom under construction page and see if it works correctly.

If it does then create a new page using No Header - No Footer page template and assign it as custom under construction page.

If all the settings are correct then please get back to us with the URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks!

#3

Hi Nabeel

I will add the secure note to this reply.

So to elaborate a little bit further, what I am finding is rather than the coming soon page showing, the shop page will display, however it won’t scroll at all when the under construction plugin is showing. Links to all other parts of the site work (products etc.) other than the shopping cart page / my account page. So it seems like it’s something might be overriding it on these other pages.

#4

Hi Callum,

Thank you for the credentials. I can confirm there’s a conflict between woocommerce and under construction plugin. I have added it to our issue tracker. We’re sorry for the inconvenience this has cause you. Please try not to set homepage as your shop page as a temporary workaround. Thank you for understanding.

#7

Hi Callum,

I’m currently investigating this issue but couldn’t reproduce this, would you mind providing your admin login credentials so I could directly test it?

What I did is, I enabled Under Construction and Woocommerce, then I set the home page as shop page in Admin > Settings > Reading (1st test), and or set the home page as shop page in Admin > Woocommerce > Settings > Products (2nd test), and both works as expected, it displays Under Construction page when logged out, and it display shop page when logged in without scrolling issues.

I can only replicate the issue if I set the custom Under Construction page as the shop page as suggested by Nabeel. Perhaps I could gather more information from your site about this issue.

Thanks!