Under construction key password not working on my site

Support
#1

Hi there. The website I’m building https://wda2025.com/ has under construction plugin installed. The problem is the password is not working or letting me into the website.

#2

Hey Roxann,

Thanks for reaching out!

I’ve tried our under construction plugin and it was working fine. With that said, we need to check your backend settings. To do that, please provide the following information in a Secure Note.

  • WordPress Login URL
  • Admin level username and password

You can find the Secure Note button at the bottom of your posts.

secure-note
secure-note1040×250 15.3 KB

Hope that helps.

#3

Hey Roxann,

I suspect that it has something to do with a 3rd party cache associated with your website. If you have a server cache or clouflare cache, please purge them because when I tried to disable and delete the under construction plugin. It is still showing the under construction page.

Thank you.