Uncaught Fatal PHP Error in X Theme - suggested fixes not working

[executionists]

Our site has this error:
Uncaught Error: Call to undefined function x_get_view() in /srv/bindings/6890f6732816406f8429ddb740970459/code/wp-content/themes/x/index.php:16 Stack trace: #0 {main} thrown

Our developer team tried the fixes suggested here:https://theme.co/apex/forum/t/fatal-error-call-to-undefined-function-x-get-view-in-wp-content-themes-pro-index-php-on-line-16-on-fresh-install/9632/3

but they did not work.

Will you be releasing a patch for the X theme to resolve this?

[rad]

Hi @executionists,

Thanks for reaching out.

The x_get_view() is part of the theme itself, it should be defined and working unless the theme installation is incomplete. If your hosting file system is the cause, the only option is to install it manually through FTP. Please check this https://www.jezweb.info/install-wordpress-theme-using-ftp/ on how to install it through FTP.

Thanks!