Unable to validate my license, even after updating the location

[smflkner]

Unable to validate my license even after updating the location. What can I do to fix this? I get the following message:
Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.

[marc_a]

Hi @smflkner,

Thanks for reaching out.

We’re sorry that you’re experiencing that kind of issue. To better help you with your issue, we need to check your WordPress admin. To do that, please give us the following information in a Secure Note.

• WordPress Login URL
• Admin level username and password

You can find the Secure Note button at the bottom of your posts.

Thank you.