hi im’unable to validate my installation, I’ve already updated in account section but nothing append
Thanks for writing in.
Please try to use directly the validation key in your domain after installing the X theme. If still not working, please share us your admin credentials and Validating key in a secure note.
fore more details about validation, check the link below,
I am having the same issue. I purchased a license and am getting this reply: cURL error 60: SSL certificate problem, verify that the CA cert is OK. Details: error:14090086:SSL routines:SSL3_GET_SERVER_CERTIFICATE:certificate verify failed
I am having the same problem I have many dozens of sites on the same server running X and they verify fine. I tried to revoke and use a different license it didn’t work either. Here is the error message:
cURL error 60: Peer certificate cannot be authenticated with known CA certificates
edit: I was able to get it to work by deleting the cornerstone plugin and the X folders (including child) via FTP and the install them the same way. I was then able to validate my license.
Unable to validate also… Different error message though.
“cURL error 60: SSL certificate problem: certificate has expired”
I can’t directly validate because it says the site is not secure - I have 7 licenses and this is the only issue I ever had.
This issue seems to be on our end. I have already reported to our Admin.
Will update once fixed.
Also the same here
I have the same problem… cURL error 60: SSL certificate problem: certificate has expired
This should now be fixed. If you could try re-validating your installs and everything should work perfectly.
It is still not fixed. It still fails, but now it gives you a blank error box. It no longer says “cURL error 60: SSL certificate problem: certificate has expired”
Maybe something else is causing that issue, would you mind starting a new thread regarding this and provide this information in a secure note?
- Admin and FTP login credentials
- Site’s URL
- Purchase key (optional, I could use mine for testing).
Fixed the certificate expired problem! Thanks
It did not fix the certificate problem for me. I have started a new thread here: https://theme.co/apex/forum/t/unable-to-validate-new-x-license/10624/3
I have resolved your issue.
Same issue, I started a new thread as well
Let’s discuss your issue on your thread, and please provide your login credentials in a secure note in case we need to test. Thanks!