Unable to upload pro theme zip

[livelyevers]

I have tried uploading the pro theme zip file in the add new theme section and the screen either tells me that the link has expired, or it shows that it is installing the package and then hangs there for hours, or it goes to a 404 page telling me that there is nothing there. I am able to upload the pro child zip file with no problem but not the parent theme. I have changed my php.ini file to say:
max_input_vars = 10000
memory_limit = 512M
post_max_size = 64M
upload_max_filesize = 64M
max_execution_time = 300
max_input_time = 1000.

Please help.

[mldarshana]

Hi Nicholas,

Thanks for writing in! You can simply unzip pro.zip file and file and directly upload it to your WordPress themes location through FTP (/wp-content/themes/pro) and then you can activate your Pro theme by head over to Appearance -> Themes section.

To understand it better, you can also refer to our manual update guide here (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62).

Hope that helps.

[livelyevers]

Made it work, I was having an issue with Cyberduck, Filezilla worked! thank you!

[jade]

Glad to hear it’s sorted.

Cheers!