Unable to update X Theme or Plugins

I recently took over a Wordpress website that I did not build and I’m having a few issues. It currently has Wordpress version 5.8.1.

It was originally built in 2015 with X theme and Cornerstone. First issue I noticed is that I am not able to continuously save my changes made in Cornerstone. I make one change, hit save and then the save button becomes disabled. So to make any changes and save, I have to make the change, hit save, refresh the page to enable the save button again and proceed. It’s very annoying and time consuming.

As I was trying to figure out how to fix this issue, I noticed the plugins and theme were outdated but for some reason I am not able to update the X theme version or any of the plugins. It says the website has auto-updates enabled but it still has X theme version 4.0.6 and Cornerstone 1.0 installed with no update available. All of the other plugins seem to be outdated as well with no updates available. I tried turning off “Auto Updates Enabled” but the website won’t register that change either.

I thought about replacing the theme with my X Theme Pro license to see if that fixes anything but this site is live and I don’t want to screw anything up for my client.

Any ideas on how I can fix this?

Hi Tess,

Thanks for reaching out!

It seems that the site was not updated for ages and it is hard for us to tell that there won’t be any problems when you update the X theme and Cornerstone plugin to the latest version. That being said, I suggest that you copy the live website into the staging area then you can update it there without ruining your live website.

Hope that helps.

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