Unable to update ACF Pro

Support
#1

Hello Support,

I can’t update ACF Pro due to the request for license key

What is the way forward?

Thank you

#2

Hi there,

You should not need to key in a license key to update any of the bundled plugin.

Please try to Revoke the validation, validate the theme again and try to update the plugin again.

#3

Having the same issue here, have tried the above suggestion but it does not work and an error occurs that reads “update package not available”.

#4

Hello @jesca,

Thanks for asking. :slight_smile:

If you have cache running on the server then please purge the cache. Next disable 3rd party plugins and then try to update.

If you still face issues while updating then uninstall ACF Pro from Plugins > Installed Plugins and then reinstall from Overview page. Doing that will download the latest compatible version of ACF Pro.

On a friendly note for any issues you face please create a new ticket and share the relevant details. It will help us to give you tailored solutions without compromising on the response time.

Thanks.

#5

Hi Prasant,

Thank you for your reply. Will do, I had just been searching through the forum beforehand, but will create a new topic next time. Thanks.

#6

You are most welcome and thanks for understanding. :slight_smile:

#7

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