Unable to Purchase Pro License

Support
#1

Hi,
I’m trying to purchase a Pro license - however I’ve had no luck. I go to the “Licenses” page, click on “Purchase License,” and then click “Purchase - $79.00” under the Pro icon. I’m taken to the theme.co secure checkout page, and I’m prompted to either pay by credit card or with PayPal. I then enter in my credit card info, and then click on “Checkout Now.” I then get an error message that says “Oops! Error while processing payment.” I get this error if I try to checkout with a credit card, or through PayPal and I’ve gotten this error in Firefox, Safari, and Chrome.

In Chrome, I opened DevTools and in the console found two errors when trying to process a payment:

  • runtime.onMessageExternal is not supported (content.bundle.js:5)

  • runtime.onConnectExternal is not supported (content.bundle.js:5)

Any help would be greatly appreciated, I’m trying to get started on a project as soon as possible.

Thanks!

#2

Just wanted to update this. I don’t know what changed, but I tried checking out again in Safari and it went through this time. This can be closed if need be.

#3

Glad to hear that. :slight_smile:

#4

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.