Unable to open cornerstone editor

Hi, I’m working on a website and when I try to edit a page with cornerstone, it doesn’t open…i just get a grey screen. Can you please check it?

Hello @SGD,

Thanks for writing to us.

It seems that the theme is not installed properly I would suggest you please update your WordPress and then reinstall the Pro theme. It seems that your PHP Memory Limit and PHP Execution Time Limit is less than 512M and 300 respectively.

I recommend the following troubleshooting.

Increase PHP Memory Limit

I recommend increasing the following server settings to the specified value or larger. Please consult your web host for all these server settings

PHP configuration recommended

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300

Thanks

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