Unable to Install plugin..no valid plugins found

Hi support, i keep getting this message when trying to install: Pro plugin to my site


Installing Plugin from uploaded file: pro.zip
Unpacking the package…

Installing the plugin…

The package could not be installed. No valid plugins were found.

Plugin installation failed.

Return to Plugin Installer

Please help,

Thanks

Hi there,

Thanks for writing in.

That’s not a plugin but a theme, you should install it in theme section :slight_smile:

Cheers!

Hi there, thanks…
btw i have purchased both X and Pro…
how do i switch from Pro to X? do i delete the Pro theme and upload X theme?

pls advise,

thanks!

Hi there,

You may delete it but there is no need. You can just install X theme the way you installed your Pro theme, by uploading the x.zip. You may get your x.zip from the x_package you downloaded in Themeforest.

Thanks!

Hi,

Just to confirm again,
sorry i think I have been using X, as there is no header, footer manual customization,
as I recall there is such a function in Pro, as i have used Pro long time ago in Jan…
so this is for a different site and X doesnt seem to look familiar to me…
so can i just upload Pro over the X theme?

thanks

Hi there,

Yes, header and footer builder is only available in Pro theme. And yes, you can just upload your Pro theme, it will not overwrite your X theme since they are both different, but you have to activate your Pro theme in order to use it.

Thanks!

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