Unable to edit pages using Cornerstone

[hayjo314]

Hi there - I am unable to edit any of my pages using Cornerstone. The website is: https://advisorsinsuranceagency.com/

Please advise. Thank you!

[Prasant]

Hello @hayjo314,

Thanks for asking.

Please try out following general solutions.

1. Ensure you have compatible version of PHP on server. WordPress require PHP 7 or later. You can refer following document for server requirement https://wordpress.org/about/requirements/1
2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.
3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
5. Remove custom CSS, Javascript and templates.
6. Reset your htaccess file by renaming it to .htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
7. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If nothing helps, please give us WP Admin and FTP access in a Secure Note.

Thanks.