Unable to edit in cornerstone after ssl

Support
#1

Hi,

After changing my site tfrom http: to https: i cant see any of my pages in cornerstone. It opens up but looks like a blank page.
Site works fine but I cant make any changes to it.

I have read around in the forum for help.

  • Reinstalled Cornerstone (No change)
  • I have tried to disable all addons (nothing helps)
  • Clear cache

Asked my provider to uppgrade PHP to 512mb (No change)
PHP v.7.0.29
Max script execute 120s (No change)

I need some experts to have a look and see if there is something i have missed.

Regards
Andreas

#2

Hi Andreas,

It must be an issue where some of the links on your site were not updated to https.

To solve that, you may use the Better Search Replace plugin then search for the following:

http://example.com then replace with https://example.com
http:\/\/example.com then replace with https:\/\/example.com

Please make sure to backup your database before making the changes.

Hope this helps.

#3

Hi,

thank you for your quick reply…

I installed Better search Replace and looked for broken links. I am sad to say it didnt help. Still cant see my page in cornerstone.

I searched for http://“my domain”.com and also ,com that you wrote.

Andreas

#4

Hi There,

Thanks for your confirmation!
The page content are not visible in cornerstone that means the pages corrupted some how.
Generally this happen when the page edited outside cornerstone. If you haven’t edited it outside of cornerstone that must be due to some third-party plugins or the page corrupted in the time of SSL setup.

To help you find out the cause of the issue please send us your website details so that we can have a look.
before sending us the details can you please confirm if you have a most recent back of you website? which will help you to restore the corrupted pages.

Also please check this trouble shooting process for a possible solution.
Incorrect setup of SSL. If you have an SSL certificate on your site. You should have the WordPress Site URL and Address URL settings set to HTTPS if you are loading the builder via HTTPS. This can be checked via your wp-admin > general > settings. If you aren’t using SSL you can ignore this step.

Caching. If you have a caching plugin activated or any form of server side caching please disable it to test for any possible conflicts. If you have server side caching or aren’t sure if you do, your host should be able to advise of this and disable it for testing purposes on your account.

Cloudflare. If you are using Cloudflare please disable this for testing purposes. Cloudflare by default enables an auto minfication function to compress the JS and CSS files of the theme. As the theme already serves minified files, re-minifying said files only causes to break the entire site.

Custom code syntax error. If you have a child theme, please enable the child theme and check if the issue still exists. If you have entered any custom JS or CSS into their respective editors. Please review the code for any syntax errors. A mis-placed semi-colon or a missing bracket will cause the issue you’re seeing.

If you could please try the above and if you still have the issue we’d be more than happy to assist.

Please provide following information:
Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials
    All the best!
#5

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