Hi there, I’m using Pro v6.5.11 and since updating today I’m no longer able to edit anything. When I try to edit, it comes up as a blank gray page.
Hi Chris,
Thanks for reaching out.
There might be some different reasons behind your reason, I would like to suggest troubleshooting the following common issue to help us to recognize the reason.
1.Theme Related Issue
2.Plugin Conflict
3.Theme Update related issue
4.Child Theme Related issue
5.CSS/JS Customization
6.Disabling Cache
7.Disabling CDN
If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins unless you are subscribed to One. If not subscribed, kindly consult with a developer or contact the plugin author.
Please note that we do not provide support for custom codes and 3rd party plugins unless you are subscribed to One service.
If none of the above helps, please provide login credentials for your site in a secure note to examine it further, including:
– WordPress Site URL & Login URL
– WordPress Admin username/password
To create a secure note, click the key icon underneath any of your posts.
Thanks
Hi, I deactivated all the plugins and still no love. I’ve added a secure note for you to take a look.
Thanks
Hello Chris,
I tried to access your site dashboard but the given login details are not working on my end. Please recheck and send us again.
Thanks
not sure what happened but I’ve changed the pw and tested and it works now 
Hello Chris,
I checked your site settings, and it seems that there might be a cache issue. I went ahead and purged all the cache from the Speed Optimizer plugin and it is working fine now. Please clear your browser cache temporarily deactivate the Speed Optimizer cache and recheck it.
Thanks