Unable to disable Sharing (FB & Twitter) in Portfolio

[sewotherspoon]

I am developing a new version of my site in localhost. I can’t give you access as it’s in localhost at the moment.

I am experiencing some issues with the latest version X. It is a fresh install and I am using the Ethos stack.

I use the portfolio feature, and when you click into the individual portfolio items, the Facebook Sharing Link and the Twitter Facebook Sharing Link (settings are under Theme options / Portfolio / Sharing) will not disable and keep turning themselves on / automatically reactivating) thus these links appear in my Portfolio items, even though I have disabled them. (The other sharing links aren’t affected.)

Are you able to provide me with some code that I can put into the CSS which will disable this Sharing option in my Portfolio items?

Please note that this is issue is somewhat like breadcrumbs in the Theme options / Header / Miscellaneous issue, where breadcrumbs keep reactivating - I too am experiencing the inability to disable breadcrumbs ( as per post: https://theme.co/apex/forum/t/unable-to-disable-breadcrumbs/34532) - where these automatically turn back on after having been disabled. I resolved this through adding the following code in CSS

“.x-breadcrumb-wrap {
display: none;
}”

Are you able to address these issues in a future release?

Many thanks

[ruenel]

Hello There,

Thank you for the very detailed post information.

1.) I could not replicate the issue on my end. The twitter sharing can be disabled or enabled in our local testing servers. Could you please confirm that you have updated to the latest versions?
Our latest versions are:
- X theme 6.1.6
- Cornerstone 3.1.6

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

If the issue still exist, please set up a staging site online so that we can access it and go over your site settings and investigate this further. You can use 3rd party staging sites like fylwheel, wpengine, pantheon.io, etc.

Please let us know how it goes.

[sewotherspoon]

Hello

Yes I have the latest versions (as per above) of X and Cornerstone and it was a fresh install of WP, X and Cornerstone.

I moved the site to a new staging area and the portfolio sharing issues (in FB and Twitter) appear to have resolved. Other than the environment changing - the only thing I did was to activate the Google+ and LinkedIn Sharing Links (FB and Twitter were already activated and unresponsive), save, log-out, clear my cache, log-in, deactivate all the sharing links for Portfolio, save. Now the issue no longer happens and I can’t replicate it.

I then did the same on my localhost version i.e. adding in Google+ and LinkedIn etc. and no longer have the issue.

Note: The issue with breadcrumbs is still present in the staged and localhost versions but I have the work around for that.

If there are any further issues will let you know. Thank you for your help.

[christian]

You’re welcome. Feel free to open another thread if you have other issues.

Thanks.