Unable to delete topbar

[vonspes]

Hi there, i was testing the topbar but now can’t seem to delete it. When i de-activate it i’m not able to save the changes. Please let me know what to do. Thanks in advance!

[matt]

Hi Maya,

I’m not exactly sure what you’re referring to by “topbar,” especially in the context of your comment about deactivating it. Can you elaborate on what you need assistance with? It might be useful to provide a screenshot and/or give specific directions on where we can see the “topbar” to which you refer.

However, before you do that, if broadly speaking, something isn’t working the way it should, then there are some troubleshooting steps that you can take first to rule out the most common culprits. Please follow the steps outlined in the article here. Test everything on the list please. If after following each of those, the problem persists, then reply to us, confirming the following:

• That you have followed all of the steps in the troubleshooting article.
• Specific details on how we can observe and/or replicate the issue.
• The link to log in to your site.
• Your site username.
• Your site password.

Provide the login credentials in a secure note, by clicking on the key icon beneath your post.

Hopefully you will identify the problem during the course of following the troubleshooting steps.

[vonspes]

Hi Matt, thanks for your answer. Unfortunately I was still not able to solve the issue myself. I will add a screenshot and login information in the secure note. Would be great if you could help me out! Thanks in advance.

[marc_a]

Hi Maya,

To remove your topbar content, just go to X > Theme Options > Headers then look for Miscellaneous then you can turn off the topbar option there.

Hope that helps.

Thank you.

[vonspes]

Hi Marc, thanks for your reply. i know where to find the de-activate option, but when i try to save the change it doesn’t want to save the changes. That is the problem. Hope you can help me! thanks!

[marc_a]

Hi Maya,

The reason why you can’t save the theme options is because of your JS code.

jQuery(function($) {
    $('.no-link a, .no-link').click(function(e) {e.preventDefault();});
});

I went ahead and update it to:

jQuery( document ).ready(function( $ ) {
    $('.no-link a, .no-link').click(function(e) {
      e.preventDefault();
    });
});

Then I am now able to save the theme options.

Hope that helps.

Thank you.