Unable to connect mail chimp to X – Email Forms (MailChimp)

Support
#1

I am adding the API from Mailchimp and it doesnt connect to my acount. The API field just resets toblank when I hit update

#2

I am running X 6.3.8

#3

Hello Alex,

Thanks for asking. :slight_smile:

Please try out following solutions and let us know how it goes:

  1. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  3. Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass/Mailchimp API of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

#4

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