Here is the information I have:
The customer wrote and said Your website won’t allow me to purchase tickets as I explained on the phone. The “secure credit card payment” note covers up the fields to put in the expiration date for the credit card. I was able to get the month in my tabbing over, but it would not let me select a year no matter what I tried. – She was on a PC and using internet explorer.
The team that handles payments replied: The issue is 100% reproducible on your website when using IE11. However, there is an easy fix if this comes up – simply click on one of those little boxes to the right. See this video: http://recordit.co/10u8hUGYBG
Unfortunately, this issue is going to have to fall back on your web developer, as it appears it’s not a Resmark or an IE11 issue. I took your embed codes and tested them on a private website using IE11, and here are the results (everything works like normal): [http://recordit.co/pQEFvEuHzf] (http://recordit.co/pQEFvEuHzf)
It looks like the page is not all enough for the security box to not overlap the date entry. Is there a way I can adust the size of the box to be larger in the viewing window? Than you.