Uh Oh message page builder

We started getting this error recently. We click edit page and get this error message

screen shot https://www.screencast.com/t/JEzAJqTtDc

URL https://www.medbest.com/home-healthcare/

Hello @ahurlburt53,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, It would be best if you could copying your live website to your staging area. and send your details in a secure note so that we can investigate your setting without breaking your live site. Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts

Thanks

Hi we would like for you to take a peek at the theme and page builder, UhOh message. The client needs to be able to edit pages. Please resolve theme conflict issue :warning:

Hello @ahurlburt53,

Your site is running an older version of PHP (7.2.34). Please have it updated to PHP 7.4.

See the secure note.

Kindly let us know how it goes.

We had it on the latest PHP version. Your assignment was to fix xpro page builder.

please fix https://www.screencast.com/t/veCJajmL47

Hi, every thing is working now

Hi @ahurlburt53,

We’re glad that it is now working properly on your end. If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

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