Uh oh! Failed to save - Unable to load content from post

Support
#1

Hi,

I have a similar error that others are reporting, but I have tried everything suggested and it doesn’t make a difference.

I have today updated to the latest version of Pro, and now I can no longer save my content on pages.

I’ve tried deactivating the child theme, deactivating all plugins and increasing the memory limit, but it doesn’t help.

The error I get when saving a page is ‘Uh oh! Failed to save’, and when I check the error in the console, it says ‘Unable to load content from post’

#2

Hi @timgroves,

Thanks for reaching out.
There might be a few different reasons behind the issue you are having. Like my colleague, I would also suggest you troubleshot a few common issues on this.

1.Plugin Conflict
2.Theme Update related issue
3.Child Theme Related issue
4.CSS/JS Customization
5.Disabling Cache

If you discover that an issue is coming from a custom code or 3rd party plugin, kindly consult with a developer or contact the plugin author. Please note that we do not provide support for custom codes and 3rd party plugins.
If that does not help, please copy your live site to a staging server so we could troubleshoot freely without breaking your live site.
And give us access in the secure note including:

– WordPress Site URL & Login URL
– WordPress Admin username/password

To create a secure note, click the key icon underneath any of your posts.

secure-note
secure-note1040×250 15.3 KB

Please note that a few hours ago we have released another version of the theme with some fixes, I would recommend you to update your theme to the latest one.
I would also suggest you follow the below steps while updating to the latest version of the theme.

  1. Delete the Cornerstone
  2. Update the X theme to the latest version on automatic updates
  3. After the X theme is updated, use the link in the dashboard to automatically install the Cornerstone. It will be at the latest version

Thanks

#3

Thanks Tristup,

I’ve identified it as a problem with the All In One SEO Plugin - deactivating that and updating to the latest version of Pro seems to have sorted the issue.

Thanks

#4

Hi @timgroves,

Glad to hear it! You can try activating All in One SEO again. Pro 8.0.8 should work with it.

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.