I have a site that will not save pages. I have deactivated all plugins except for Cornerstone and still has the issue. I have opened in Incognito window and cleared all caching plugins. I will follow up with credentials. Thank you.
Hi @kstidham,
Thanks for reaching out!
I tried to edit one text in your homepage and I was able to save the changes. That being said, I suggest that you try again saving the changes you have made on your website. You can check the video in the secure note as proof that it is saving properly on my end!
Hope that helps.
Tried it on the homepage and yes sir it saves. It also worked on the Contact page but oddly enough does not on other pages. Try the Military Affairs or Economic Development page. It fails to save the changes. I have been using cornerstone for a long time and never seen this. Thanks.
Hi @kstidham,
I have checked your Economic Development page and found that the Undefined Element has been used which is the reason behind your problem. I replicated the content into the Test page and found it is saving while the Undefined Element is removed.
Please remember that we don’t offer any support to custom codes or related issues.
Thanks
I removed the Undefined Element and formatted the page differently and it is working. Never seen an Undefined Element in all the years I have used Cornerstone. At least I will know in the future. Thank you.
Hi @kstidham,
We’re glad that it is now working properly on your end! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.
Thank you.
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