Uh-OH, failed to save error just on the home page

[ciprian_constantin91]

Hi,

When trying to save some changes done on home page I receive this message Uh-Oh, Failed, I tried to see if this happens on other page and it didn’t. I want to add some links on some pictures on my home page, but I am not able to do it.

I have updated the PRO theme to 4.1.5 and still have this issue.

Short note: on February 16th some changes on the first page worked just fine, but latter that day when I tried to do other changes on the same page weren’t saved anymore.

Can you please assist me with this topic?
Thanks!

[ruenel]

Hello Ciprian,

Thanks for writing in! You may have inserted a broken HTML into the page which has caused the issue. It could also be caused by a plugin conflict, amongst other things. Please check out this troubleshooting article here and follow the instructions for the following sections (where appropriate):

Testing for Plugin Conflict
Theme Update
Child Theme
CSS/JS Customization
Increasing PHP Memory Limit
Disabling Cache
Disabling CDN

If nothing is helping, provide us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​
To know how to create a secure note, please check this out: How The Forum Works

Best Regards.