Uh oh! Details helpful to Themeco support can be founds in the browser’s developer tools console

[n2k]

Hello, when clicking the ‘Elements’ button in the editor, the following error message shows up: “Uh oh! Details helpful to Themeco support can be founds in the browser’s developer tools console” I deactivated the child theme and activated the Pro theme, to no avail. I re-installed the Pro theme, to no avail. Any idea?

[christian]

Hey Nellie,

I couldn’t log in to your site because either the username and/or password is incorrect. Please check the credentials you’ve given us.

For now, I suspect that there’s a plugin causing the issue. Would you mind performing the following troubleshooting steps to help determine what’s the exact cause of the issue?

1. Testing For Plugin Conflict
2. Theme Update
3. Css/Js Customization
4. Increasing Php Memory Limit

Only if none of that helps, please update us with the correct credentials.

Thanks.