"Uh Oh! Content failed to save" error

[RocktheHouse1876]

Hello,

Receiving the “Uh Oh! Content failed to save” error when trying to save changes on our Gallery page. This occurs in Firefox and Safari browsers (not sure about any others). I’ve troubleshooted with no luck. Please help!!

[rad]

Hi @RocktheHouse1876,

Thanks for reaching out.

May I know what change you’re applying or adding? I tried it with multiple browsers and saving works okay, although, it’s a bit slow on firefox but still works without any error.

Thanks!

[RocktheHouse1876]

For instance, on the Gallery page, click on one of the existing photos, then choose duplicate button, then try to save. I receive the message mentioned.

[ruenel]

Hello @RocktheHouse1876,

I have duplicate the image and saved the page. I can see the error. I have investigated it and it could because of your PHP versions. Could you please update it to PHP 7.2. You might need to ask some help from your hosting provider to update your PHP version.

While at it, you may also need to increase your PHP time limit to at least 300s. At the moment, you only have 30 which is lower and might not be enough. And ​we also recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

[RocktheHouse1876]

It’s working! You are a miracle worker!

[ruenel]

You’re welcome!
Thanks for letting us know that it has worked for you.