Udate Cornerstone failed

[ercole]

Hi

I have a problem. When I update the Connerstone plugin the sites is not loaded anymore.
The current version is 5.0.10 and I want to install version 6.1.4

I tried to disable al other plugin’s and update then Cornerstone (after restore) but that was not working.

Please advice me what to do. I can give you access in a private message if you want.

For more info see pictures

[ruenel]

Hello @Ercole,

Thanks for writing in!

Before updating the X theme and the Cornerstone plugin to the latest plugin, please make sure that you have met the requirements to run the latest updates:

• https://theme.co/docs/version-compatibility

You may also check out this documentation guide on how to update:

• https://theme.co/docs/how-to-update

If nothing is working, please provide us login details so that we can check your site. You can create a secure note in your next reply with the following info:
– Link to your site
– WP login URL
– WP username
– WP password
– WP Administrator Role
- Confirmation that we can access and make changes to your site
​

To know how to create a secure note, please check this out: How The Forum Works

Best Regards.