Ubermenu items are vanishing on iPhone view

Support
#1

Hey. I’ve been experiencing a strange issue. One that continues even after I disable all other plugins save Ubermenu, where the images within the megamenu are vanishing when looked at on an iPhone

THey show up for a moment, then vanish. ???

#2

Hi Peter,

I checked your site and was able to replicate the issue in my phone. Though I am not able to find what is causing it by inspecting the code.

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password

All the best!

#3

Hi Peter,

Thank you for giving the login information. I spent a lot of time to find why this is happening on the Safari browser as it is also happening on the Safari desktop.

I managed to fix the issue on Safari Desktop by adding the CSS code below to Pro > Theme Options > CSS:

@media screen and (max-width: 959px), all {
	.ubermenu-responsive-default.ubermenu-responsive .ubermenu-item.ubermenu-active>.ubermenu-submenu.ubermenu-submenu-type-mega {
		overflow: hidden;
	}
}

But the mobile Safari is not working for me yet. It might be a cache problem so please kindly check yourself. But in general, this seems to be a bug in Ubermenu, and I am afraid at this point of time you need to go to Appearance > Ubdermenu and select the option below:

Disable UberMenu on Mobile

That will disable the Ubermenu entirely for the mobile devices, and it will use the original theme menu.

Thank you for your understanding.

#4

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