UberMenu Conflict

Support
#1

image
image1103×635 27 KB

When I disable UberMenu there is no issue however I was trying to build with it enabled if I can.

#2

Hi @detech,

Thanks for reaching out.

There could be a plugin or custom code that affects the iframe view of your website.

I recommend the following troubleshooting procedures before we investigate the settings.

  1. TESTING FOR THEME RELATED ISSUE
  2. TESTING FOR PLUGIN CONFLICT
  3. THEME UPDATE
  4. CHILD THEME
  5. CSS/JS CUSTOMIZATION
  6. VERSION COMPATIBILITY

Hope that helps and let us know how it goes.

#3

It was actually the ubermenu itself deactivating it fixes it and the issue comes and goes with all other plugins disabled.

also the integration doesn’t seem to be working on my page.

#4

Hello @detech,

We cannot replicate the issue on our local testing server. Can you please enable the debug mode? There must be a conflict between the Ubermenu and the theme. In the error log, we might find something that could be causing it.

Kindly let us know how it goes.

#5

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.