UberMenu 3 seems to be causing error

FIrst I’m fairly new to creating sites with WordPress and X Theme Pro (only one) so I may be overlooking something. I have another site using Pro and it functions great.

Everytime I activate the UberMenu 3 plugin that comes with Pro it shows this error when I go to PRO > Theme Options.

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, cgiadmin@yourhostingaccount.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

This also happens with the Essintial Grid plugin. I’ve deactivated all plugins and only activated UberMenu 3 alone. Same issue. Other plugins work fine if activated.

Thanks for any help.

Hello There,

Thanks for writing in! The most common reason for error 500 is the PHP memory limit exhaustion. ​We recommend that you increase your memory allocated to PHP. To increase it, please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

We would loved to know if this has work for you. Thank you.

1 Like

Hi,
Happy to report that adding those lines to up memory worked!
Thanks for the help.
Back to creating!

Glad to hear that :slight_smile:

Fixed my issues aswell.
Thank you

Hi @darren28gould,

Thank you letting us know that it helped you as well.

Cheers!

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