Two Pro Issues

Support
#1

Hello! I am having two issues with current project and was wondering I could get some assistance.

  1. I have a looper providing some “Services” on the home page, and everything is working except for the permalink to take users to the service page. I have the link in a button, and I have messed with it a ton but it always is sending me to the homepage. Not quite sure why it isn’t reading dc:post:permalink and I tried a bunch of alternatives.

  2. In the same services slider I have an issue where the sliders are off center on initial load. Scrolling the page up and down fixes it. I used the Perspective Slider from the Modern Sliders pack as my starting point, but I get a similar issue even with the stock Perspective Slider from the pack.

Let me know if you need any more information and thank you!

#2

Hi @kickinrad,

Thanks for reaching out.
Unfortunately, the given credentials are not working. I would suggest you please check and send it once again.

Thanks

#3

Hmm, odd. I just updated the password and double checked it is working now. Let me know if you need anything else and thank you for the prompt reply!

#4

Hey @kickinrad,

Your credentials work now. Upon checking, you have set the whole slide to a link by setting its HTML tag to <a>. Please set it to <div> because HTML does not allow a link within a link (button).

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Hope that helps.

#5

Awesome! Thank you so much. I was going to set the entire card as a link and totally forgot, I probably would of never noticed that was the issue.

Now, any ideas about the second issue with the slider layout being off center on page load?

#6

Hey @kickinrad,

I suspect something is off in the JS code at the moment that runs the perspective slider. I have already reported this bug in our issue tracker so that our developers will be aware of the issue. Regretfully, there’s no quick fix as of the moment. I suggest that you wait for the updates but we don’t have any ETA.

Thank you for understanding.

#8

Okay, thank you Marc!

I will be following up regularly to check in, since this was a product I paid for and would like to be able to use on live sites.

Thanks again I appreciate the reply.

#9

Hey @kickinrad,

You’re welcome! If you have any other concerns or clarifications regarding our theme features, feel free to open up a new thread.

Thank you.

#10

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