Trying to switch from existing theme to X Pro

[JenniferS]

Hi, I made a clone of a site I’m tasked with updating, on a totally different server from the original site. I want to switch themes to pro in the clone. I uploaded both Pro and the child theme, but can’t activate either one. I get this error:

Fatal error: Uncaught Error: Call to undefined function x_get_view() in /home/sts/public_html/wp-content/themes/pro/page.php:15 Stack trace: #0 /home/sts/public_html/wp-includes/template-loader.php(98): include() #1 /home/sts/public_html/wp-blog-header.php(19): require_once(’/home/sts/publi…’) #2 /home/sts/public_html/index.php(17): require(’/home/sts/publi…’) #3 {main} thrown in /home/sts/public_html/wp-content/themes/pro/page.php on line 15

Not sure how to proceed or what is causing this issue. Any insight is appreciated. thanks.

[benursal]

Hi @jlswilton,

This error is usually caused when a certain file is not found. So it could be that some Pro theme files have not been successfully uploaded. Can you try uploading the Pro theme again? In fact, I’d suggest you do these steps:

1. Go to https://theme.co/apex/dashboard and download the latest copy of Pro
2. Upload Pro and activate it

Tell us how it goes.

[JenniferS]

Thanks, that worked, although it took several tries to delete the old theme and get the new one to upload. Very strange!

[ruenel]

Hey @jlswilton,

You’re welcome!
It’s good to know that it has worked for you.

Cheers.