Trying to remove the zendesk chat box from my webisite, but there doesnt appear to be a plugin in my dashboard. Are there other ways to remove third party plugins?

[laura3]

https://growthwise.us/ is the site i am referring to, thanks!

[ruenel]

Hello @Laura,

Thanks for writing in!

A Zendesk script were added in your header.

<!--Start of Zendesk Chat Script-->
<script type="text/javascript">
window.$zopim||(function(d,s){var z=$zopim=function(c){
z._.push(c)},$=z.s=
d.createElement(s),e=d.getElementsByTagName(s)[0];z.set=function(o){z.set.
_.push(o)};z._=[];z.set._=[];$.async=!0;$.setAttribute('charset','utf-8');
$.src='https://v2.zopim.com/?6BfM7LVNx6QPHxtuCyThkWfCD7L9jFfY';z.t=+new Date;$.
type='text/javascript';e.parentNode.insertBefore($,e)})(document,'script');
</script>
<!--End of Zendesk Chat Script-->

If you are using Insert Headers and Footers, you may be able to find this code in Settings > Insert Headers and Footers. Or most probably, the code were added into the header manually. If everything else fails, please provide us you WP access so that we will find it for you.

Best Regards.

[laura3]

nice! that did it thanks!

[friech]

You’re more than welcome, glad we could help.

Cheers!