Trying to install X but 'the link you followed has expired' in Wordpress

Support
#1

Hi, as titled.

Trying to install X but ‘the link you followed has expired’ in Wordpress, on this page ‘domain/wordpress/wp-admin/update.php?action=upload-theme’.

I just installed Wordpress and updated to V 6.7.1, it all seems fine yet I cannnot install X by following the instructions from the Themeco Docs.

I need help here, Thanks.
Adam.

#2

Hi Adam,

Thanks for reaching out.
This issue typically occurs due to a limit in file upload size, PHP execution time, or memory. I would suggest performing the following steps before uploading it.

1.) Increase PHP Memory Limit
2.) Increase PHP Execution Time Limit

I also recommend you ask your web host to configure the following server settings with the specified values or more for the PHP.

memory_limit = 512M
upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
max_input_time = 300
max_allowed_packet = 16MB
innodb_log_file_size = 128MB
allow_url_fopen = On

Hope it helps.
Thanks

#3

Thanks, this worked. I’m now strugggling to get the licence validated now. Getting error ’ cURL error 7’.

#4

Ok, sorted. I needed to enable outgoing connections in hosting control panel to enable validation. Cheers,
Adam.

#5

Great! Glad to know that this has been resolved. Please let us know if you have more questions about the theme.

Have a nice day.

#6