Trouble with live preview of cornerstone And won't save changes

when I try to edit my homepage with cornerstone I see no preview and my changes are not saving
I use Renew stack
I have a two column row with an image link in each column.
I click on the image element and insert the image with link and it isn’t showing up in preview. That would be ok if it actually saved to the homepage but it is not
One thing of note is that the preset keeps showing integrity and I change it to renew but it doesn’t stay. I have never seen this preset option before so I’m not sure what it does but I assume it should Mach the stack I’m using?
Also, my live preview section in cornerstone shows comments.
The only way to edit is to click on he view that shows where the elements are placed -I’m not sure what it is called - like skeleton view…

Hi There,

1 -

Would mind adding this in your wp-config.php located at the root directory of your site.

define( ‘WP_MEMORY_LIMIT’, ‘256M’ );
define( ‘WP_MAX_MEMORY_LIMIT’, ‘512M’ );

You can add it before the line

/* That’s all, stop editing! Happy blogging. */

Here you have a video tutorial in any case:

2- If you have already done that, please check if you have any cache plugins installed, in case you do, flush/clear the cache and deactivate while developing. Test again.

3- Also make sure to clean your browser cache.

5- If the issue persists, please turn off al third party plugins to test for plugin conflict. If the issue is solved, you can turn on, one at the time and test until you find the conflicting plugin.

6-Also test if the issue is hapenning in one specific page or different pages, if it is isolated to one page only, check your text and raw code elements for HTML syntax mistakes.

Regarding the presets, they won´t follow the stack you selected, that allows you to mix styles and build super unique websites.

Can you clarify what you mean by your section shows comments?

Let us know if the issues continue after you complete troubleshooting list provided above.

Thanks

My Host says that i am not allowed to set max this high. i am alotted 256 max and in order to use 512 i will need a dedicated server. This means i can not use a fully functioning X theme? It costs 129 a month for this. I wish i could justify that, but i do not have enough traffic.
I really need to upload the old version of cornerstone and the xtheme. please tell me how

Just checking in…haven’t heard any reply

Hi There,

Cornerstone not saving issue can have different reasons. And yes one of that is reaching the MEMORY_LIMIT, but don’t get the wrong idea, Cornerstone is not a resources hugger (128MB is enough), maybe you have a lot of plugins running on your site, that means more plugins running more resources your site needed. Try to deactivate the plugins that you’re not really using or not essential to your site. Its simple way to reduce the load on your site.

Another reason is security, if you do have a plugin that is related to security (like WordFence) try to deactivate it. Another security feature that is notorious for blocking the Cornerstone is the mod_security, please contact your host and confirm that there is no “/cornerstone-endpoint” that is blocked by the mod_security.

Also please confirm to your host that your site meets these server configurations (Wordpress requirements). You can actually confirm this on your own by installing the WP-ServerInfo plugin.

PHP 5.6 or greater
MySQL 5.6 or greater
The mod_rewrite Apache module
PHP Max Execution time set to 300

If you can confirm that everything is meet and Cornerstone is not blocked, please provide us login credentials in Secure Note so we can take a closer look.

Cheers!

Ok, I get that some plugins are not compatible with X Theme, and I also understand that plugin support is out of your hands. However, I have certain security plugins that I have been using along with this theme for years. Literally. Word fence is one of them. This is not just any old plugin as I believe my website is much safer with it and frankly if I have to choose this theme or Wordfence, it wouldn’t even be a question -
Another plugin I use is Clean Talk Anti-Spam, which worked fine until this update and now I keep getting emails saying that it is turned off even though it shows it active in wordpress. I can only assume at this point it is the theme update.
I did figure out how to find and work with Classic elements by scrolling all the way down to the bottom of the list, but that took days because when I needed an element before, I just started typing in the name of the element and the proper one would float right to the top after about two letters, now in order to use elements either have to scroll all the way to the bottom to find it or type classic into the search bar every time - it may not sound like a big deal but it is one hurdle after another with this theme now.
I can’t be the only one in the world who used the element shortcode box from within the wordpress post editor - the fact that I had to spend a bunch of madness to figure out how to get it back …ugh.
I still can’t figure out how to split a row into columns in cornerstone - it used to be that when I was editing a section I could choose ‘manage layout’ and it would show me the option for the number of columns I wanted in that row. Now it just keeps taking me back to the element editor - I don’t even think we can use the same terminology anymore- which is another huge hurdle.
What is all this talk about a footer and header builder? It seems to get brought up constantly-
Why do I need to watch an hour long video on flexbox? What the hell is flexbox?
I feel like I’m really close to buying a new theme.

Hi there,

Major updates aren’t mandatory especially if you have an existing live and stable site. You may update it if it’s just about patches but if it comes with major updates (which probably has features gap) then it could have issues. We do recommend testing updates, maintenances, redesign and all other major changes to be tested or done in staging site. It’s recommended practice in any software development.

And we need to release updates for users who’ll just start from scratch and for users who want to test it. But for existing stable sites, it’s not good to jump right away in the updates.

As for Wordfence, it’s known to block requests even on the early versions of the cornerstone and visual composer, and even on other plugins. It’s a security plugin anyway, and it will block the requests it thinks malicious (especially ajax request where cornerstone is dependent). And even if we modify the code to use a different approach when handling ajax requests and Wordfence decided to block it again then it still the same. It’s the same as having a firewall on your computer, no matter what you do with your installed software it’s going to be blocked permanently and there is no way for that software to unblock itself, you still need to unblock it from firewall side.

About the classic elements, have you tried updating to latest patches? I think that contains some fixes for classic elements. About the flexbox, please check it here https://css-tricks.com/snippets/css/a-guide-to-flexbox/, with it, you can create a layout and it’s the standard used by the builder, it’s just CSS.

Thanks.

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