Top row of blog collapsing on itself

RyanBetterman · November 19, 2021, 12:21am

There is a bug in the blog section of ALL of my XTheme websites. I am using Integrity stack, masonry 3-column view on all sites. The first row collapses upon itself when the browser window is resized. All caches have been cleared, all themes, WordPress, PHP, versions are updated to the most recent versions. All plugins are disabled, and the problem persists on ALL websites. I see many others on this forum are having the same issue. Please help!

Open the link, resize the browser window, and you will see.

2 Examples:

tristup · November 19, 2021, 2:35pm

Hi @RyanBetterman,

Thanks for reaching out.
I have checked both of your websites but didn’t find the issue. I would suggest you please clear all types of cache including the Style Cache from Cornerstone > Settings > System > Clear Style Cache and check in the incognito/private mode of the browser.

Hope it helps.
Thanks

RyanBetterman · November 19, 2021, 4:17pm

Did you read my post? I have cleared all caches including the style cache and viewed in incognito mode, THE PROBLEM IS STILL THERE… And I’m failing to see why I need to try incognito mode? My clients are not using incognito mode to view their websites, and the issue is happening regardless of viewing mode. Please watch the attached video, and acknowledge the issue with the theme. Please let us know when we can expect the bug to be fixed. Thank you!

Video of XTheme Blog Display Error:

ruenel · November 19, 2021, 8:57pm

Hello @RyanBetterman,

I have investigated the issue and I believe that this is a bug. This has already been added to our issue tracker and will be looked into by our development team. I cannot make any promises relating to a fix at this stage. I will add a note to the tracker referencing your report though so our dev team can see there are multiple reports of the issue.

Please bear with us.

chrisjoseph · November 26, 2021, 9:56am

For reference we were seeing exactly the same bug on one of our sites since the pro5-x9-cornerstone6 release cycle. The error being returned on the console is

Uncaught TypeError: Cannot read properties of undefined (reading 'length')
    at init.s.fx.s.Tween.run (jquery-migrate.min.js?ver=3.3.2:2)
    at u (jquery.min.js?ver=3.6.0:2)
    at Function.S.fx.tick (jquery.min.js?ver=3.6.0:2)
    at ot (jquery.min.js?ver=3.6.0:2)

tristup · November 26, 2021, 1:03pm

Hi @chrisjoseph,

The issue has been already added by my colleague to our issue tracker for further investigation by our development team.

Thanks

stefanvandervlag · December 2, 2021, 12:34pm

We got the same issue.

jquery-migrate.min.js?ver=3.3.2:2 Uncaught TypeError: Cannot read properties of undefined (reading ‘length’)
at init.s.fx.s.Tween.run (jquery-migrate.min.js?ver=3.3.2:2)
at u (jquery.min.js?ver=3.6.0:2)
at Function.S.fx.tick (jquery.min.js?ver=3.6.0:2)
at ot (jquery.min.js?ver=3.6.0:2)

ruenel · December 2, 2021, 11:48pm

Hello @stefanvandervlag,

Our developers are already aware of the issue. I will bump the issue tracker and add your note to follow up on this issue.

Please bear with us. Thank you.

system · December 12, 2021, 11:48pm

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.

alexander · January 3, 2022, 9:28pm

Hi everyone,

I apologize this problem has persisted. We don’t have an imminent point release coming, so there are some options.

Download the previous version of X or Pro from your dashboard and install it. Unfortunately this will remove new features like the Slider elements.
Or (preferable) Add this line of code under Global JS in Cornerstone. (Click the JS button, then switch to the Global tab)

if (window.jQuery.xIsotope) window.jQuery.xIsotope.settings.animationEngine = 'css'

That will prevent the jQuery errors and restore masonry functionality. When the next release comes out, you can remove this code, but it won’t be harmful to leave it in place.