On our site, maritime.spire.com, the top revolution slider banner and buttons appear to be hidden for a good minute or so, and only reappear when I change window focus from the browser to something else and then back to the browser again. This happens each time I open the page, whether in a private window (without cache etc) or in a regular window. This is on Firefox 68.0.1 running on Ubuntu 18.04. We’ve been through all the browser & computer settings, and can replicate the issue in safe mode.
Hello Jenny,
Thanks for writing in! The blank issue could be that the slider is loading. Could you please enable the Spinner in the Layout and Visual of the slider settings so that there will be an indicator that the slider is still loading.
Please let us know if this works out for you.
Hi RueNel,
I should specify that it loads right away on every other browser EXCEPT for Firefox, so this seems to be a problem related directly to firefox. Also, the issue includes the top navigation not loading.Hi Jenny,
I can confirm the issue even on Windows 10 using Chrome.
See how the height of revslider is initially set as 30px, before it change to 500px. The changes took a while. Please check your settings. Can you disable lazyload option first? Then try again after that. If the issue persists, please share credentials inside a secure note so we can directly check your slider setup. Thank you.
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