Top images show on full site not on mobile

http://galatiafilms.com/newsite

Text not correct on mobile too, shows on full web. Help? First 3 Pictures not showing on mobile

Basic question here does nobody at All have an answer? In fact all of my questions have been buried in unanswered same with my assistant. Somewhat disappointing such a great product, very well-built I’m loving it but man the support for this product that I paid for and many others…where is it? Where is the support team! Thank you kindly

Hi There,

I already mentioned on the other two posts that is a good practice to avoid bumping on your threads in order that we reply faster.

Regarding your issue, this is because Cornerstone offers the ability to hide and show sections and rows based on screen width.

So while your first section is selected to be hidden on mobile your second-section section is selected to be hidden on desktop.

To adjust that, click on the magnifying lens beside the section name on Cornerstone and scroll down to the bottom of the left tab and you will find the hide based on screen size option.

To view your website as a mobile, you can click on the mobile icon on the very left thin Cornerstone tab and select a different screen width…mobile tablet, landscape tablet…so you will be able to preview your site on these different devices.Once you do that you will notice that you that the section which you haven´t replaced the images yet will appear and you will be able to edit it or you can simply delete it and have the same section to appear across all the devices.

Hope it helps

Thank you so much!!! Really appreciate this :blush:

You are welcome!

Thanks again for all your help Joao! I was unable to find “the magnifying lens beside the section name” I looked everywhere and could not find it. I was able to see the mobile icons to select different screen sizes to test it and that is Super helpful so thanks for that but I am still seeing the images go away on mobile or small version with no way to seemingly fix it. Thank you kindly!

Hi,

Please see screenshots

Thanks for your response. How do i get to the Layout? Better yet, I have this and a few other small tweaks and then I can put the text in myself. Looking to hire a pro for an hour or so. Let me know if this is the place to ask. Contacted site developers of X and they said their guys are too booked now. Looking for local to wrap up small tweaks like this. Contact me at redphive AT live DOT com

Thanks!

Hi @galatia

As mentioned on other posts, please try our Facebook Group X Theme Pro Users.

it counts with 10k + users and I am sure you will find some good people to help you.

Thank you!

OK thanks to all the amazing peeps here I have pretty much figured everything out myself, it is easy once you get the hang of it! So this is like one of the last things I cannot master. I still cannot figure out how to get to Layout to fix this for mobile. Cheers

Hi There,

The screenshot that Paul provided is from the latest version (X5.2.5 & CS 2.1.7). If you can not find the Layout panel then most likely you’re using the older version. Please watch the clip below on how to navigate to Section’s Hide Base on Screen Width on old version.


If you decide to update your X theme and Cornerstone, you can follow the guide provided here.

Hope this shed some lights,
Cheers!

I think I am uptodate as we just installed last month. I found the section per your video you posted above, the little animation. Thank you! I seems to have worked but problem is now on the mobile version if you look it duplicated the same section again (without changing the images so it is fixed and also not fixed at the same time :wink: Please view site in mobile to see. How do I fix? Thank you!

Hi There,

Your X and Cornerstone have a version of 5.1.1 and 2.0.6 respectively, so yes it is not up to date.

Regarding the issue, the idea is to have your sections a reverse settings of Hide Base on Screen Width so when the desktop sections are visible the mobile section is hidden and vice versa.

Please hide your first 3 sections on mobile (small and extra small screen).

And replace this place-holders (title, text, image) with actual content.


Tip: Preview your page in small or extra small screen by pressing that mobile icon:


That way you can conveniently edit your mobile contents.

Hope this shed some lights,
Cheers!

Thank you kindly, would you be able to tell me how to update both of these? Is that related here to the issue? I am not sure I fully understand your reply. How would I just edit the mobile side and not regular, at same time, I guess I may know how to do that but not sure how to delete it anyways. I am really desperate to hire someone to help me with a few final bits. It will not take much of your time. I have asked already on the facebook forum and no one replied. You can go their and see for yourself :frowning: please I only wish someone could help me real quick … I am happy to pay. Email me redphive AT live dot com

Hi There,

Please see the guide here on how you can update your Theme and Cornerstone.

It’s not directly related to your issue, but we feel to encourage you to update because there are a lot of changes happen from the version you have now (5.1.1) to the latest one (5.2.5).

Sorry if my explanation confuses you, actually the Hide During Breakpoints feature is a simple concept (please watch this clip).

here’s the clip for the old version.

Hope that shed some lights,
Cheers!

I would like to send you my login details if that is ok… tho I do not see how to add the secure note option here in a reply. Can you tell me how to do that? Thanks!

Hi There,

Please look for the secure note tool on the bottom of your replies.

screenshot

How To Get Support

If it is a different issue, we kindly ask to create a new thread as this one is getting too long and being hard to support.

Thanks,

Hi and thank you! I was able to submit my private details for login as per the request. I am on the final stretch and thank you so much, to recap on what I need in very simple terms I am trying to get the mobile version of the site to look right regarding images at top. I finally got the images to show up but now they are duplicated for some reason. As you can see I have tried to do this on my own for weeks and just need a little help from my friends here at the end. I am almost done!!! Also someone noted that I needed to upgrade, could someone help me with that too? Cheers

Hi there,

I think you need to use the device preview in order for you to fix some elements specific to a device. While you’re on the builder, there is a mobile icon in the vertical bar along with the save buttons. Click that mobile icon and you’ll see on top of your builder different break-points for each device, click them. That should switch your preview for different device and you’ll able to manage your elements.

Duplicate images are there because of pre-existing images in mobile view.

Thanks!

Thanks and so how to remove delete those? Thanks