This licence is already registered

Support
#1

Hello, I am a french user.

I’m trying to transfer 6 single licenses to my account.
These are 6 licenses unlocked.
It works for one license but not for the other 5, I have the message 'the license is already registered.
Can you help me?

#2

Hi Stéphanie,

Can you please provide the details of those Licenses in the secure note for further investigation?

Thanks

#3

Hello,

I no longer have the error message today.
everything works.
thank you for your answer

#4

Hi Stéphanie,

Glad to know that it works now.

Thanks

#5

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