There has been a critical error on this website - help

I migrated a client site from my hosting environments to the clients’ host ( The migration went well with no errors, but when looking at the front end I get the errors.

Hello @ston001,

Thanks for writing to us.

It seems that there might be an issue of plugin conflict. I would suggest you troubleshoot with a few of the common issues before we investigate your settings.

  1. Testing For Theme Related Issue
  2. Testing For Plugin Conflict
  3. Theme Update
  4. Child Theme
  5. Css/Js Customization
  6. Increasing Php Memory Limit
  7. Disabling Cache
  8. Disabling Cdn
  9. Permalinks
  10. Version Compatibility

If none of those work, please send your details in a secure note so that we can investigate your settings Please provide the following details

  • WordPress Login URL
  • Admin level username and password
  • FTP Details

You can find the Secure Note button at the bottom of your posts


Hi, I fixed it in the end. I just replaced the Pro theme folder with the latest version. It worked out all fine. cheers

Hi @ston001,

We’re glad that you’re able to fix your issue. If you have any other concerns regarding our theme features, feel free to reach us.

Thank you.

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