Themeco license will not validate

[Houston]

I believe I have taking the proper steps to assign a previously purchased license key to another website. But even though I have done this and go back to the newly assigned website it will not let me validate the license key. See screenshots.

[tristup]

Hi Houston,

Thanks for reaching out.
I have checked your website and found that you are using a much older version of X i.e. 4.6.1 and the Cornerstone version 1.3.0. The validation process has been changed a lot in the updated version.

As you are using a much older version, I would suggest you please copy your live site to a staging server and update the X theme and the Cornerstone in the staging by following the below steps.

1. Delete the existing Cornerstone
2. Update the X theme to the latest version on automatic updates.
3. After the X theme is updated, use the link in the dashboard to automatically install the Cornerstone. It will be in the latest version.

And If everything goes fine in your staging please migrate the staging server to live and try to activate the license once again.

Thanks