Theme X Theme update not working


I can’t update the X Theme at the moment for some reason. When trying I’m just getting a nag saying the update is not available.

Can you please take a look?

Hi There,

I could see the new version of X:

Please try updating your X theme:


Hi! Yes, I can see there is an update available, but when I try to update, it fails and says the package is not available.

Hi @FriggJarkko,

Revoke and re validate your URL. You can check the link below for more details about validation.

Then update. Let us know how it goes.


I think I’ve done the validation months back, when I purchased X Theme. Instructions say “For X, go to X” and “You will be greeted by the unvalidated home page, with a “You’re almost finished!” message.”

Neither don’t appear for me.

Hi there,

Please try to Revoke the validation of the theme then revalidate and try to do the update.

Let us know how it goes.

Hi! Revoked and revalidated! Still having the same error

Hi @FriggJarkko

Upon checking your website it seems like one of the installed third party plugins was corrupting the package info after it’s already been added.

I have turned off all third party plugins, refreshed the update page and the update worked as expected.

I have turned on all your plugins again, but please double check in any case.

Hope it helps

Thanks for checking and fixing it! Very nice of you!

Everything seems to be working fine now!

On behalf of my colleague, you’re welcome. Cheers!

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