Theme Won't Load On Mobile Site

[ewinsberg13]

The theme won’t load anymore on my mobile site. When on my phone, I have to scroll down to the bottom and click “View Full Site” for the theme to load on my phone. The website is www.themariedanielle.com

Any help is much appreciated. Thanks

[mldarshana]

Hi Evan,

Thanks for writing in! I see a totally different site when loading your site on mobile. It seems you’re using a 3rd party plugin for your mobile version. Try disabling your 3rd party plugins, purge your server cache and re-test your issue again.

The mobile version of your site should display as follows.

Thanks!

[ewinsberg13]

I deleted an unused plugin and it seemed to fix the issues. However, it reverted back to not loading the theme again today.

[Prasant]

Hello @ewinsberg13,

Thanks for updating the thread.

On my end your website is loading fine on mobile device. Are you referring to theme not loading in backend? Can you please confirm and share some screenshots of problemy you are facing?

Thanks.

[ewinsberg13]

See attached for screenshot of my site from my phone. The theme is no longer present on the mobile site and the images are not visible.

Thanks for the continued help.

[ruenel]

Hello There,

I can see that you are using Jetpack plugin. In most cases, the issue you are having in mobile is because Jetpack Mobile Theme module is enabled. Please disable this module to display your site using the X theme. For more details about this module, please check it here: https://jetpack.com/support/mobile-theme/

Hope this helps. Please let us know how it goes.