Theme Update problems

[cherrypitsol]

Hi guys we tried to update the themes since we’re using child theme for some updates but it still causes some problems. Also I am not sure if all the customizations are done on the child theme, is there a way I can easily know what file has been modified and added some codes on it?

Also the theme version is too far so I am really expecting issues with this update. Our Live site current theme version is 5.2.5 and we tried to update our staging site to 6.2.5.

The issues are the following:

1. The sidebar is not working
2. I am an error in single product page see staging site
3. This is the staging site with the updated theme http://kiscience2.internet-systems.co.uk and this is the Live site that needs to be the same with the staging after the theme update: https://kiscience.com

Any help would be greatly appreciated. Thank you!

[mldarshana]

Hi Chris,

Thanks for writing in! Even though you have mentioned that you’re using the latest X theme on the staging site, I see X theme version v5.2.5 on both your live and staging sites. Also I don’t see Cornerstone plugin activated on your staging site. You need both X theme and Cornerstone plugin on your site, to function your site properly.

With regard to child theme customizations, first you need to check x-child directory under (/wp-content/themes/x-child/) and see which files are there on each folder. For example you may have files under x-child/framework/views/global/. Then you can use a diff tool like KDiff (http://kdiff3.sourceforge.net/) to compare the file in your child theme with the original X/Pro theme file.

Also make sure that you have the same resources allocated for both staging and live sites. For example, you can check the PHP version, PHP memory limit and PHP max script execution time on both live and staging environments.

Let us know how it goes.
Thanks!